Policies

POLICIES & RESTRICTIONS

Check-In/Check-Out: The Property will be available beginning at 4:00pm on the Arrival Date, and must be vacated by 10:00am on the Departure Date. Guests who do not check out by 10:00am on the Departure Date are subject to late check-out fees and/or an additional night's rental.

Early Check-In/Late Check-Out: An early check-in or late check-out may be available, depending on prior and subsequent reservations and our housekeeping schedule. Early check-in and late check-out is rarely available during ski season and summer season. However, if it is available, the fee for an early check-in is $25, and the fee for a late check-out is $25. The fee covers the expense for the extra housekeeping staff needed to accommodate your special request. Please contact us if you are interested in an early check-in or late check-out for the $25 fee.

Pets: Copper Colorado Condos has a small number of pet-friendly condos. Please browse our rentals to see if pets are allowed. Pet Policies are decided by the covenants of each building’s Homeowner’s Association, not Copper Colorado Condos. Housing of pets in buildings where pets are not allowed will result in eviction and forfeiture of all monies paid, and an additional charge of $300 per pet.

Smoking: Smoking is not permitted at any of our Properties. Guests violating the No-Smoking Policy will be charged a minimum fee of $200, and will be evicted immediately with no refund.

Parking: Our guests will receive one parking permit. Some Properties allow parking for two or more vehicles. Please contact us for more information on parking.

Age Requirement: We require all guests to be 21 years of age or older, unless accompanied by a parent or guardian. Guests in violation of the Age Requirement will be evicted immediately with no refund.

Trash Removal: As our guest, you agree to take all garbage to the on-site trash chute or dumpster prior to departure.

Keys: As our guest, you agree to leave all keys and parking passes in the Property prior to departure. We charge a $50 fee (taken from your Damage Deposit) for each missing key and/or parking pass. 

Hot Tubs, Pools & Amenities: Guests use amenities at their own risk; please consult your doctor before entering a hot tub, pool or fitness center. There are times when hot tubs, pools and amenities are closed for cleaning, maintenance and repairs. We provide no refunds for inconveniences experienced by our guests due to circumstances beyond our control, including, but not limited to, unavailable amenities such as hot tubs, pools, fitness rooms and saunas.

Payment: A deposit payment of 50% of the lodging total is due at time of booking. Prices and room availability are not guaranteed until the deposit is paid. The remaining 50% balance payment is automatically charged to the same credit card 60 days prior to the Arrival Date, unless other prior arrangements have been made via email. Reservations made fewer than 60 days prior to Arrival Date require payment of lodging total at the time of booking. If all Balance Due payments are not received by the due dates, this reservation will be considered cancelled under the terms and conditions provided herein and are subject to the Cancellation policies.

Confirmation: We email the guest a short confirmation message after the deposit payment is made. And we email the guest a final confirmation message after the balance payment is charged. The final confirmation message includes detailed directions, check-in instructions, Wi-Fi code, and information regarding athletic club access, discount lift tickets, discount equipment rentals, and parking.

Cancellation and Refund: If Guest sends Manager a cancellation in writing (via email) at least 60 days prior to reservation Arrival Date, Manager will issue a refund of payments made, minus a $100 cancellation fee. If Manager receives cancellation fewer than 60 days prior to reservation Arrival Date, Manager will not issue a refund of any amount. Unused nights caused by early departure, and/or a reduction in nights, for any reason, are considered cancellations. Lift ticket purchases are non-refundable.

Damage Deposit: Guest authorizes a Damage Deposit hold of $300 on Guest’s same credit card that is used for the initial payment. Guest authorizes Manager to use Damage Deposit to pay for any damages or negligent loss to the contents of the Property, not associated with normal wear and tear, and to pay for any violations to our Policies and/or Rental Agreement, including our No-Smoking policy and Pet Policy. An inventory of all items is performed before and after each Guest stay, and inspection of the Property after Guest departure will determine the cost of repairs/replacement, if any. Guest understands that the Damage Deposit in no way limits liability and Guest accepts responsibility for any damages in excess of the Damage Deposit. If Property suffers no damage or loss, the Damage Deposit hold will be released within 5 days of Departure Date.

Travel Insurance: We do not require our guests to purchase Travel Insurance, but we highly recommend it. Travel Insurance offers protection in the event of unforeseen circumstances requiring trip cancellation or interruption and can be purchased through CSA Travel Protection. We do not issue refunds for cancellations made fewer than 60 days prior to reservation Arrival Date.

Housekeeping: We provide housekeeping services before and after each guest stay. There is NO daily maid service, towel exchange, or re-supply of paper or toiletry products. An adequate supply of towels, linens, paper, and soap products is provided. If a guest would like mid-stay or daily maid service, we offers it for a fee depending upon size of Property. Please call Housekeeping (970-485-1046).

Left Items: We are not responsible for the loss of money, jewelry, or valuables of any kind. All items left behind by any and all guests are the sole responsibility of the guest. If you feel that you may have left an item behind, please call us so that we can search for it. If your item is found, we will return it to you for the price of postage plus a $15 surcharge. All items not called about or claimed within two weeks will be donated to a local charity.

Please feel free to contact us if you have any questions about our Policies & Restrictions.



RENTAL AGREEMENT (Terms & Conditions)

This Rental Agreement is entered into by and between the renter, hereinafter referred to as “Guest,” and Copper Colorado Condos, hereinafter referred to as “Manager.” It is the responsibility of Guest to be familiar with this Rental Agreement. Guest hereby acknowledges and agrees to the following terms and conditions for the use of the Property between the Arrival and Departure Dates:

Payment: A deposit payment of 50% of the lodging total is due at time of booking. Prices and room availability are not guaranteed until the deposit is paid. The remaining 50% balance payment is automatically charged to the same credit card 60 days prior to the Arrival Date, unless other prior arrangements have been made via email. Reservations made fewer than 60 days prior to Arrival Date require payment of lodging total at the time of booking. If all Balance Due payments are not received by the due dates, this reservation will be considered cancelled under the terms and conditions provided herein and are subject to the Cancellation policies.

Cancellation and Refund: If Guest sends Manager a cancellation in writing (via email) at least 60 days prior to reservation Arrival Date, Manager will issue a refund of payments made, minus a $100 cancellation fee. If Manager receives cancellation fewer than 60 days prior to reservation Arrival Date, Manager will not issue a refund of any amount. Unused nights caused by early departure, and/or a reduction in nights, for any reason, are considered cancellations. Lift ticket purchases are non-refundable.

Damage Deposit: Guest authorizes a Damage Deposit hold of $300 on Guest’s same credit card that is used for the initial payment. Guest authorizes Manager to use Damage Deposit to pay for any damages or negligent loss to the contents of the Property, not associated with normal wear and tear, and to pay for any violations to our Policies and/or Rental Agreement, including our No-Smoking policy and Pet Policy. An inventory of all items is performed before and after each Guest stay, and inspection of the Property after Guest departure will determine the cost of repairs/replacement, if any. Guest understands that the Damage Deposit in no way limits liability and Guest accepts responsibility for any damages in excess of the Damage Deposit. If Property suffers no damage or loss, the Damage Deposit hold will be released within 5 days of Departure Date.

House Rules: Guest will abide by all applicable governmental laws and regulations during use of Property. Guest agrees to indemnify and hold the Manager harmless from all liability, loss or damage arising from any nuisance or harm made or suffered on the Property by the Guest's tenants, the Guests, or from any carelessness, neglect or improper conduct of any persons entering, occupying or visiting the Property.

Unavailability of Property: In the event that the Property is unavailable for any reason beyond the control of the Manager (including, without limitation, acts of God such as fire, water damage or natural disaster), and if the Manager cannot secure comparable Property for the Guest, the Manager shall refund 100% of the Lodging Total to the Guest, and this Agreement will thereupon be deemed terminated. Manager’s liability to the Guest is limited to the lodging total amount paid by the guest, under any and all circumstances.

Disputes: Any dispute relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Summit County, State of Colorado, and shall be governed by Colorado law. If the Manager hires legal counsel to enforce the terms of this Agreement or to resolve any dispute under this Agreement, the Guest shall be liable for all attorney’s fees and costs incurred by the Manager.

Credit Card Agreement: Guest provides Guest’s credit card number as a guarantee of payment to Manager. Guest agrees to pay all rent and charges related to Property rental. Guest accepts all terms of this Rental Agreement & Policies, and accepts all liability for rent and charges related to Property rental, as well as any damage beyond normal wear and tear during the term of this Rental Agreement. Guest understands that these costs will be charged to Guest’s credit card. Guest authorizes Manager to charge Guest’s credit card for payment of these items.

This Rental Agreement remains valid and binding regardless of changes made to the reservation including, but not limited to, date of Arrival or Departure, and/or relocation to another property.


Please feel free to contact us if you have any questions about our Rental Agreement.